With over 10 years of experience in design, workplace strategy, and change management, our expert experience stewards deliver exactly what you need: Hospitality, at Work.
Our team of visionary experience designers specialize in crafting simple, actionable solutions that redefine how people engage with shared spaces.
Our work directly enhances business operations, productivity and employee engagement. In short, we help to cultivate your company’s culture through smart, strategic processes and experience design.
Workforce Analytics & Strategy
- Data-driven strategies that align your real estate portfolio with your business goals.
- Workplace analytics and employee engagement studies drive customized solutions.
- Change management services to facilitate turnkey workplace transformations.
- Year over year workforce analytics to measure workplace effectiveness.
Integrated Facilities, Experience Services & Work Solutions:
- Hospitality-driven services overlaying daily facilities functions.
- Concierge-style amenities and community initiatives built for team engagement.
- Design customized workplace models that promote work-life balance and productivity.
- Adaptable office solutions to anticipate evolving workforce needs.
Talent & Employee Engagement
- Integrate hospitality and service design to cultivate engagement.
- Embed workplace experience teams for events, culture initiatives or day to day operations.
- Measure employee satisfaction and optimize strategies as needed.
Project Management & Integration
- Drive project completion towards key business objectives.
- Workplace experience thought leadership and in-office support
- Liase with architects, designers, furniture installs to ensure alignment with project objectives
Real Estate and payroll are an organizations' two largest expenses. Data that supports informed decision making is the only way to approach programming surrounding your people and your environment.
We deploy a psychologically safe 20 minute digital interview to employees, within 3 days we are able to deliver an analytics report that informs your real estate and people strategies
We review data analysis with key stakeholders so that the leadership team can be well informed as to the strengths and weaknesses of the organization at a high level.
These insights inform next steps and key themes that will be addressed in the forthcoming phases of the project. We quickly dial into the biggest and most effective opportunities and begin to inform our strategy.
Using organizational data and environmental data, we determine where the biggest opportunities exist. We determine the necessary next steps and present in an executive level summary.
The client is provided a proposal for the deployment of the personalized roadmap. They decide whether they want to deploy the roadmap internally, if they want TXG to manage the programming. or a combination of both.
TXG's objective is to ensure that your overarching business objectives are in alignment with every decision made throughout the project. We work alongside architects, designers, furniture vendors, facilities teams and more to ensure your project has consistency and continuity.
Change Management practices are often an appropriate add-on to properly manage new programming in any employee environment. These options can be assessed during the executive summary discussion to determine if it's the right fit for your organization.
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What our clients say:
"As a CFO, I value ROI. The eXperience Group's assessment delivered actionable insights and KPIs that we can measure yearly. Clients entering our office have recognized the differences we've implemented."
"As a CFO, I value ROI. The eXperience Group's assessment delivered actionable insights and KPIs that we can measure yearly. Clients entering our office have recognized the differences we've implemented."
Reba N., CFO
Irvine, CA
"Working with Christine was exactly what our reception team needed. Her assessment provided valuable insights instantly, and her training was engaging and practical. Our staff is now more confident, professional, and service-focused. Our members have already noticed! I highly recommend this program for any club looking to elevate hospitality standards!"
"Working with Christine was exactly what our reception team needed. Her assessment provided valuable insights instantly, and her training was engaging and practical. Our staff is now more confident, professional, and service-focused. Our members have already noticed! I highly recommend this program for any club looking to elevate hospitality standards!"
Kate S., General Manager
Country Club, Philadelphia
"Working with Christine was exactly what our reception team needed. Her assessment provided valuable insights instantly, and her training was engaging and practical. Our staff is now more confident, professional, and service-focused. Our members have already noticed! I highly recommend this program for any club looking to elevate hospitality standards!"
"Working with Christine was exactly what our reception team needed. Her assessment provided valuable insights instantly, and her training was engaging and practical. Our staff is now more confident, professional, and service-focused. Our members have already noticed! I highly recommend this program for any club looking to elevate hospitality standards!"
Kate S., General Manager
Country Club, Philadelphia
"Game changing for my organization!"
Tom, Executive Director
Philadelphia
Based virtually in Philadelphia but trusted by companies anywhere!
